Frequently Asked Questions
Everything you need to know about our premium oud and luxury fragrances.
Are your oud oils and perfumes 100% authentic?
Yes, we pride ourselves on sourcing only the highest quality, authentic oud. Each product undergoes rigorous quality control to ensure purity and potency before it reaches your doorstep.
How long does the scent of your oud typically last?
Because we use high concentrations of natural resins and oils, our fragrances typically last between 8 to 12 hours on the skin, and even longer when applied to clothing.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy for opened fragrances?
Due to the nature of beauty and hygiene products, we can only accept returns on unopened and sealed items within 14 days of delivery. We recommend purchasing our discovery sets before committing to a full bottle.
How should I store my oud to maintain its quality?
To preserve the integrity of the oil, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.